Sustainability
Our Commitments
As a business of 50 years, we have a responsibility to the planet and to future generations. We are a retailer, not a manufacturer — but that does not mean we are without responsibility. Here is what we are doing.
All our shipping boxes are made from recycled cardboard. We eliminated single-use plastic from our packaging in 2023. Products are packed with paper fill, not bubble wrap.
We deliberately choose to stock brands that are cruelty-free, paraben-free, or sustainably produced. We are expanding this list year on year.
Returned products in resaleable condition are restocked rather than discarded. Damaged returns are donated to local NGOs where possible.
By 2027, we aim to have 60% of our catalogue from brands with verifiable sustainability certifications. We publish an annual update on our progress.
We are a small business making honest, incremental progress. We will not claim to be something we are not — but we will keep improving.
